FAQ
About Our Products
1. What kind of products do you sell?
We offer wellness-inspired merch and lifestyle products designed to bring comfort, style, and positivity into your everyday life.
2. What materials are your products made from?
We carefully choose high-quality, durable, and comfortable materials. Product details are listed on each product page.
3. Are your products unisex?
Yes, most of our products are designed to be gender-neutral and versatile.
4. Where are your products from?
We are a French brand, proudly conceptualized in Paris, France, with a focus on style, quality, and wellness.
5. Will you release new products?
Yes! We regularly drop new designs and wellness-inspired merch. Follow us on social media or sign up for our newsletter to stay updated.
Orders & Shipping
1. Where do you ship?
We currently ship worldwide. Shipping costs and delivery times vary depending on your location.
2. How long will my order take to arrive?
Orders are processed within 1–3 business days. Delivery usually takes 3–7 business days in Europe and 7–14 business days internationally.
3. How can I track my order?
Once your order has been shipped, you’ll receive a confirmation email with a tracking link.
4. What if my product arrives damaged?
No worries—if your item arrives damaged or faulty, contact us within 7 days with photos, and we’ll replace or refund it.
5. Can I return or exchange a product?
Yes! Returns are accepted within 14 days of delivery as long as the item is unused and in its original packaging. Customers are responsible for return shipping costs.
6. What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options available at checkout.
7. Do you offer gift cards?
Yes, digital gift cards are available—perfect if you want to let someone choose their favorite wellness product.
8. Who can I contact if I have an issue with my order?
You can reach us anytime through the contact page or at [your email]. We’ll do our best to get back to you within 24 hours.